Assist in the coordination of care by working as a liaison between you and your medical team.
This coordination can be in the emergency department, in the hospital or for an upcoming procedure. If you have multiple medical providers, require multiple services, schedule coordination or have complex healthcare needs, we are your solution
Health care plan and medication adherence management and compliance
Prepare you for upcoming doctors’ appointments
Review of your medical problem list
Discuss your current status and progress
Prepare a list of questions, concerns, documents and updates for your provider
Communicate information to your provider prior to appointment
Accompany you to appointments with healthcare providers, procedures or services
Making bedside rounds if you become hospitalized
Review hospital plan of care and treatment
Assess, identify and address any safety concerns or issues
Answer and address your questions/concerns
Coordinate your discharge plan and needs
Coordinate transition from hospital providers and services to new and/or existing providers and outpatient services.
Ensure post discharge continuity of care, referrals, medications, follow ups and scheduling.
