You are not immediately available due to living in another city / state / country / etc.  You may have work deadlines, scheduling problems, prior commitments, child care issues or maybe even your own health concerns that limit your time and travel.  You may be able to initially come but cannot stay for an extended period of time and she will potentially need prolonged care.

You need a trusted provider to be there in your place to fully assess your family members situation and communicate with you.  Our clinical staff will be your eyes and ears, ensuring you have all the facts and options at your disposal in language that you can understand.

You don’t know if they should stay in their home with home care or consider independent living, assisted living, skilled facility or a memory care center.  What are the costs of these options? You live in a different state. How can you assess the options and clarify your parent’s needs and affordability? You need a trained clinical provider to do the legwork and present you and your family with a full range of options. Once a plan is established, we can manage and monitor the transition to make sure everything gets done.

You need to help, but you’re juggling a job and family and maybe even live hundreds or thousands of miles away..

How We Can Help: We’ll be with you and your loved one every step of the way:

• Identify the best treatment options and make sure your loved one has access to all needed resources
• Schedule and accompany your loved one to doctor’s appointments, procedures and testing as needed
• Review hospitialised care to ensure safety and good communications between providers
• Coordinate and document all treatments, procedures, tests, doctors, medications and recommendations
• Keep you updated throughout the process, so you are always fully informed
• Help you understand the choices available when decisions need to be made

How We Can Help: We’ll take the stress out of getting answers and treatment:

• Find the right specialist for you, using clinical tools not available to the public, identifying suitable hospitals, clinics and speciality providers
• Expedite the scheduling process to get you in to see the right provider within the shortest possible time
• We will consolidate your medical information, documenting any additional findings, concerns and questions
• We can also accompany you to your appointments as needed 
• Help you to understand test results, recommendations and all options so you can make truly informed decisions that are right for you

How We Can Help: We’ll help coordinate your care for optimal results:

• Consolidate all of your medical records, past history, medications, treatments and supporting paperwork
• Keep track of diagnoses, recommendations, and prescriptions from all involved physicians
• Ensure all of your providers are working off most recent and accurate information
• Facilitate timely and accurate communication between all the members of your healthcare team
• Accompany you to doctors’ appointments to ensure all aspects of your care are taken into account

How We Can Help: We’ll support you or your loved one throughout this phase of life:

• Help you decide when to continue treatment and when to move to hospice and/or palliative care
• Be your advocate for effective pain management and dignified treatment
• Act as liaison to your family and/or healthcare team
• Accompany you or your loved one to doctor’s appointments
• Oversee any hospital care
• Communicate with loved ones living in or outside of the area to help keep them updated
• Introduce you to support groups, nursing homes, hospice care, and pet care

How We Can Help: We’ll help you put everything in order so you can rest easy:

• Help you understand end of life decisions and options so you can decide what’s best for you and your family
• Help you create a personalized living will and advanced healthcare directive that covers all the what-ifs should you become ill—and ensures your wishes will be followed
• Assist you with additional healthcare related legal documents such as durable power of attorney for healthcare and personal finances, and physician’s orders for life-sustaining treatment (POLST)